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Domestic Customers

Defective materials will be replaced immediately. Please notify us of defects as soon as the product arrives or within 3 days.

If not completely satisfied with any item within 30 days, return it in resalable condition for a refund, less shipping and a 5% re-stocking fee.

Thanks for allowing us to serve you!


International Customers

Modified on: Tue, 6 Jun, 2020 at 9:24 AM

-We cannot refund international shipping charges, duties or taxes.
-We do not accept returns postmarked more than 180 days after the invoice date.
-Hazardous items, special-order items, custom-made items, physically altered items and partially used packages are not returnable.
-We reserve the right to refuse merchandise that is returned after the 45-day warranty period or to charge additional restocking fees based on the original invoice date.
-Please always contact us prior to returning an item from an international address.

Findings, tools, equipment and display items 

For returns postmarked within 45 days of the invoice date, we will refund the invoice price by the original method of payment. For returns postmarked more than 45 days after the invoice date, we will also charge a 10% restocking fee.

Please fill photocopy your invoice and circle the item(s) you are returning and include in your package.

Prices subject to change without notice. The tariff code for the sunshine cloths is 6307 10 0000. is a world-wide reseller. Made in Japan. Sunshine® is a registered trademark of Rio Grande® Copyright 2019 All Rights Reserved. Privacy Policy