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Returns

Domestic Customers

Defective materials will be replaced immediately. Please notify us of defects as soon as the product arrives or within 3 days.

If not completely satisfied with any item within 30 days of receipt, return it in resalable condition for a refund, less shipping and a 5% re-stocking fee.

Covid 19: All shipments are shipped the next business day (unless we contact you). Expect ALL shipments to be significantly delayed. If you don't receive your shipment when it is returned to us, we will refund the full payment, including any shipping amount you paid.

Thanks for allowing us to serve you!

 

International Customers

-We cannot refund international shipping charges, duties or taxes.
-We do not accept returns postmarked more than 180 days after the invoice date.
-Hazardous items, special-order items, custom-made items, physically altered items and partially used packages are not returnable.
-We reserve the right to refuse merchandise that is returned after the 45-day warranty period or to charge additional restocking fees based on the original invoice date.
-Please always contact us prior to returning an item from an international address. Sunshinepolishingcloths@gmail.com


Findings, tools, equipment and display items 

For returns postmarked within 45 days of the invoice date, we will refund the invoice price by the original method of payment. For returns postmarked more than 45 days after the invoice date, we will also charge a 10% restocking fee.

Please photocopy your invoice and circle the item(s) you are returning and include in your package.

 

Covid 19: All shipments are shipped the next business day (unless we contact you). Expect ALL shipments to be significantly delayed. If your country refuses the package when it is returned to us, we will refund your monies LESS the cost of shipping.

 

Thanks for allowing us to serve you!

Prices subject to change without notice. The tariff code for the sunshine cloths is 6307 10 0000. www.SunshinePolishingCloth.com is a world-wide reseller. Made in Japan. Sunshine® is a registered trademark of Rio Grande® Copyright 2019 All Rights Reserved. Privacy Policy