Defective materials will be replaced immediately. Please notify us of defects as soon as product arrives. Within 30 days of delivery of a shipment, you may return any items you purchased from us, for any reason, for a full refund of the cost of the merchandise. We'll also refund the return shipping cost if the return is a result of our error. If delivery is refused or cannot be made to the address supplied by the customer, the cost of returning the product will be the responsibility of the customer. In order to receive full merchandise credit, items must be unused, in their original packaging and in their original condition.